Last Updated: July 1, 2026
Overview
LaundryExperience.com is an event information and registration website created to support events, trade shows, service schools, training sessions, regional meetings, networking opportunities, and other programs connected to the EVI family of companies.
This Privacy Policy explains what information may be collected through this website, how that information may be used, how it may be shared, and the steps we take to help protect it.
This site may be used by employees, customers, prospects, vendors, sponsors, speakers, business partners, and other event participants. By visiting this site, submitting a form, registering for an event, or participating in an event connected to this site, you agree to the practices described in this Privacy Policy.
Information We May Collect
When you visit, register, or interact with this site, we may collect limited information, including:
- Basic website usage data, such as pages visited, approximate time on site, browser type, device type, referral source, and general analytics activity.
- Contact information you choose to provide, such as your name, email address, phone number, company, job title, department, location, or message.
- Event registration information, such as the event you register for, ticket type, attendee name, company, session selections, dietary or accessibility requests, and registration status.
- Attendance and check-in information, such as badge status, event check-in time, session attendance, or participation records.
- Communication preferences, such as whether you opt in to receive event updates, reminders, follow-up messages, or related business communications.
- Speaker, sponsor, exhibitor, or vendor information submitted for event participation, promotion, logistics, or planning.
- Technical information used to maintain site security, troubleshoot issues, prevent abuse, and improve performance.
- Payment-related transaction details when applicable, such as order confirmation, ticket status, amount paid, or payment status. Full payment card information is generally processed by third-party payment providers and is not intended to be collected or stored directly by this website.
This site is not intended to collect sensitive personal information, confidential employee records, protected customer financial information, medical records, government identification numbers, or other restricted information unless specifically requested for a legitimate event-related purpose.
How We Use Information
Information collected through this site may be used to:
- Provide access to event information, schedules, registration pages, and event updates.
- Process registrations, tickets, confirmations, attendee lists, check-ins, badges, and event communications.
- Communicate with attendees, speakers, sponsors, exhibitors, vendors, and internal event teams.
- Share event reminders, schedule changes, logistics, post-event follow-ups, and related resources.
- Improve site organization, usability, content, performance, and event planning.
- Understand which events, pages, sessions, or resources are most useful to visitors and attendees.
- Respond to questions, feedback, service requests, sponsorship inquiries, or other submissions.
- Support internal communications and event coordination across the EVI family of companies.
- Maintain site security, prevent unauthorized access, troubleshoot technical issues, and protect event systems.
- Support reporting, attendance analysis, business planning, marketing operations, and legitimate business purposes.
Event Registration and Third-Party Platforms
Some event registration, ticketing, payment, attendee management, check-in, or communication functions may be handled through third-party platforms, including Eventzilla or similar event technology providers.
When you register for an event through a third-party platform, that platform may collect and process information according to its own privacy policy, terms, security practices, and payment-processing rules. This may include registration details, ticket information, transaction data, communication preferences, cookies, analytics, and other event-related information.
We may receive registration, ticketing, attendance, payment status, and reporting information from these platforms as needed to manage the event.
Payments
For paid events, payment processing may be handled by third-party payment providers or event registration platforms. We do not intend to collect or store full credit card numbers, banking credentials, or complete payment account information directly through this website.
Payment processors may collect and process payment information in accordance with their own privacy policies, security standards, and terms of service.
Internal and Business Use
Laundry.Events is intended for event-related communication, registration, coordination, and business engagement. Content on this site may include event pages, schedules, speaker information, sponsor details, venue information, registration links, training resources, regional updates, sales resources, and shared business materials.
Information submitted through this site should be appropriate for business and event-related communication.
Users should not submit confidential customer records, sensitive employee information, protected credentials, financial documents, or restricted company materials unless specifically authorized and appropriate for the event’s purpose.
Sharing of Information
Information collected through this site may be shared with authorized parties as needed to operate, support, promote, or improve events. This may include:
- Internal team members and administrators.
- Event organizers, hosts, and participating business units.
- Event vendors, venues, service providers, registration platforms, email providers, security providers, and technology partners.
- Speakers, sponsors, exhibitors, or event partners when needed for event coordination, lead follow-up, session management, or attendee engagement.
- Legal, compliance, security, or administrative personnel when required by law, company policy, security needs, or legitimate business purposes.
We do not sell personal information collected through this site.
If attendee information will be shared with sponsors, exhibitors, or partners for follow-up communications, we will aim to make that clear through the event registration process, event materials, or related notices where appropriate.
Photos, Video, and Event Media
Events may include photography, video recording, livestreaming, interviews, testimonials, or other media capture for internal communication, training, recap content, social media, newsletters, marketing, or promotional use.
By attending an event, participants may appear in event photos, videos, or recordings. If you have concerns about being photographed or recorded, please notify event staff when you arrive or contact us before the event when possible.
Cookies and Analytics
This site may use cookies, analytics tools, tracking pixels, or similar technologies to understand site activity and improve the user experience. These tools may help us see which pages are visited, how users navigate the site, which event pages are viewed, and where improvements may be needed.
Cookies and analytics may also support site security, form performance, event promotion, and measurement of event marketing activity.
Users can manage cookies through their browser settings. Some site features may not function as intended if cookies are disabled.
Email and Event Communications
If you register for an event, submit a form, or request information, we may send you communications related to that event. These may include registration confirmations, reminders, schedule updates, venue details, follow-up resources, feedback requests, and related business communications.
You may opt out of non-essential marketing communications where an unsubscribe or preference option is provided. Transactional or administrative event messages may still be sent when necessary to manage your registration or participation.
Data Security
We use reasonable administrative, technical, and organizational measures to help protect information collected through this site. These may include access controls, vendor management, platform security tools, limited administrative permissions, monitoring, and internal procedures designed to protect event-related information.
No website, system, platform, or online transmission is completely secure. Users should avoid submitting highly sensitive, confidential, or unnecessary personal information through this site.
Data Retention
We retain information only as long as reasonably needed for event operations, registration management, attendee communications, reporting, analytics, security, compliance, recordkeeping, or legitimate business purposes.
Retention periods may vary depending on the type of information, the event, legal requirements, platform settings, and business needs.
Third-Party Services
This site may rely on third-party platforms or service providers for hosting, analytics, forms, registration, ticketing, payment processing, email delivery, check-in, badge printing, security, embedded content, or other site functionality.
These providers may process limited information as needed to support the site or event. Their use of information may also be governed by their own privacy policies and terms.
Links to Other Websites
This site may contain links to third-party websites, event platforms, venue websites, sponsor websites, social media pages, or other external resources.
We are not responsible for the privacy practices, content, security, or terms of third-party websites. Users should review the applicable privacy policies of any third-party websites they visit.
Children’s Privacy
This site is intended for business and event-related use. It is not directed to children and is not intended to knowingly collect personal information from children under the age of 13.
Your Choices
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitation of certain personal information. You may also be able to opt out of certain marketing communications.
To make a privacy-related request, please contact us using the information below. We may need to verify your request before taking action.
Your Responsibilities
Users should use this site responsibly and submit only information that is accurate, appropriate, authorized, and relevant to the event or business purpose.
Users should not submit or upload confidential customer information, sensitive employee information, protected credentials, financial records, medical information, government identification numbers, or other restricted information unless specifically authorized and necessary.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our site, events, platforms, vendors, legal requirements, or business practices.
When updates are made, the “Last Updated” date will be revised. Continued use of the site after updates are posted means you accept the revised Privacy Policy.
Questions
For questions about this Privacy Policy or how information is handled on this site, please contact: